Hydrolyst Terms & Conditions
Effective Date: 22nd June 2026
These Terms & Conditions govern your use of the Hydrolyst website and the purchase of our products. By accessing this website or placing an order, you agree to these terms.
1. Orders
All orders placed through our website are subject to acceptance and availability.
We reserve the right to:
- Refuse or cancel any order at our discretion
- Correct pricing errors or inaccuracies
- Limit or discontinue product availability
If an order is cancelled after payment, a refund will be issued where applicable.
2. Pricing & Payment
All prices are listed in Malaysian Ringgit (MYR).
Prices are subject to change without prior notice.
Payments are processed securely through third-party payment providers. Hydrolyst does not store full payment card details.
3. Shipping
Delivery times are estimates only and may vary depending on location and courier performance.
We are not responsible for delays caused by shipping carriers or external factors.
Customers are responsible for providing accurate shipping information. We are not liable for delays or losses caused by incorrect addresses.
4. Returns & Refunds
Our Refund & Return Policy is provided separately and forms part of these Terms.
Due to the nature of our products, items that have been opened or used are generally not eligible for return.
Refunds or replacements may be issued for damaged, defective, or incorrect items, subject to review.
5. Product Information
We make every effort to ensure product descriptions, ingredients, and information are accurate.
However:
- Packaging and presentation may change over time
- Product images are for illustration purposes only
- Minor variations in appearance may occur
6. Product Use & Responsibility
Customers are responsible for ensuring that Hydrolyst products are suitable for their personal use.
If you have allergies, medical conditions, sensitivities, or dietary concerns, you should consult a qualified professional before use.
7. Health Disclaimer
Hydrolyst products are not intended to diagnose, treat, cure, or prevent any disease.
8. Limitation of Liability
To the fullest extent permitted by law, Hydrolyst shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
9. Intellectual Property
All content on this website, including branding, product names, images, designs, and logos, is the property of Hydrolyst and may not be used or reproduced without permission.
10. Privacy
Your use of our website is also governed by our Privacy Policy.
11. Governing Law
These Terms & Conditions are governed by the laws of Malaysia.
12. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our website constitutes acceptance of any changes.